Frequently asked questions

  • Yes. Contact us if you lost your hex key or need extra mounting discs. As we ship from Norway, it can be more practical to email and ask your local dealer.

  • Maybe, check our compatible turntables list.

  • No, the magnet is magnetized through the length, and the magnetic force is too weak.

  • The adhesive under the mounting disc is pretty strong, but it is possible by using your fingernail or a thin blade to pry it up at the edge (careful not to scratch the finishing of your plinth). A trick that often works pretty smooth is to blow heated air from a hair dryer or heat gun for 30 seconds (remove the record from the platter first, so it doesn’t deform), then pry it up with your fingernail. Any residue from the adhesive can be removed with a damp cloth.

  • There was a customer a few years back that was very concerned about his piano lacquered finish and refused to use any form of adhesive stuck to the plinth. That piano lacquer is way harder and the lustre won’t be affected by the chemicals in the adhesive of the steel mounting disc, but anyway…… 

    We started to include a Scotch 3M Restickable Dot in the toolkit. I don’t think many people use it as it’s a bit impractical…. It has some sort of nano-tech pattern making it stick without any form of adhesive. What you do is that you remove the covering from the plastic dot on one side, remove the covering from the adhesive side of the steel mounting disc and stick the sticky sides together. Remove the remaining covering from the plastic dot and mount that to the plinth so the steel disc is on top facing up.

  • Yes, the new P8/P10Mount is a custom machined mounting platform to use with our Low model. You can get the Low P8/P10-bundle or just the P8/P10Mount.

    Beware that the dust cover can not be closed fully without bending the trigger antenna of the Little Fwend, so if you are planning to get one of these, have that in mind. You can however just detach the magnetically attached fwend from the mount if you want to close the cover. Repositioning the fwend the next time you attach it to the mount is very easy.

  • Our track record is very excellent, we had extremely few returns after over 5000 sold. However, like all things (and life itself): nothing lasts forever. It might need maintenance at some point, or it might wear out. A Rolex should be serviced every 10 years, but you never send in your Swatch for maintenance (unless you are crazy). They both tell the time reasonably accurate. A coffee maker can make you happy, morning after morning, but you don’t write angry letters or return it for a rebuild when it has run its course? (unless you are crazy).

    For the reasonable lifetime of Little Fwend, we will work with you if any issues should arise down the line (even if you are crazy).

  • No, oil or grease will clog up and damage the mechanism. It is pre-lubricated with a static gel that is guaranteed to work for 20 years without re-lubrication.

  • Well, it has been done, but contact us, and we’ll give you some tips on do’s and don'ts.